Contact Us

We love hearing from our customers and are here to help with any questions, concerns, or feedback. Your satisfaction is our top priority, and we are committed to providing friendly, timely support.

How to Reach Us

Email:
📧 Service@magneticponytailhat.com
We respond to all emails within 24–48 hours, Monday through Friday.

Phone:
📞 +1 585 460 7109
Available Monday–Friday, 9 AM – 5 PM (EST).

Mailing Address:
📬 4730 Littlejohn St, Baldwin Park, CA, 91706, United States


Customer Support Tips

  • For order inquiries, please include your order number in the email.

  • For product questions, include the product name or SKU so we can assist you faster.

  • For returns or exchanges, please reference our return policy to ensure smooth processing.